Site Service Manager™ is rich with features that support the business model for Merchandising companies. SSM addresses many of your business functions:
Take applications right on the SSM system by using a link to your favorite recruiting website. You can approve all of your new hires directly in the database. Create a streamlined process without duplication of effort.
Do you always know where your Field Reps are? Do your Field Reps know when and where they are supposed to be?
Don't let lack of communication cause delays or excuses for work not completed. SSM manages all components of your scheduling tasks whether its notification of upcoming assignments and site visits, field rep self scheduling, or routine schedules. The SSM scheduling module is very flexible and through Corporate Data Hierarchies and Views allows the scheduling tasks to be handled by your District and Regional Managers. A big timesaver!
SSM supports a wide range of project types for example Service Work, Project Work, Resets, Continuity Coverage, and more.
Using the Web, IVR or Handheld, the SSM system can capture data in a variety of formats for Client Reporting and Operations Management. The sophisticated Survey Tool even allows data collection at the product level with real time alerts options for important and 'need to know right now questions' such as out of stocks. The Alert triggers an automatic e-mail to the requested party.
Survey collection supports electronically captured product or other list data for Continuity, Inventory, Order Processing and other purposes.
Steady and timely accounts receivables cannot be understated! Utilizing SSM for Client Invoicing and Field Rep Payroll allows for quick, concise and efficient processing. Approve your payroll and invoicing, then select any one of the payroll export interfaces with such companies as ADP, Quickbooks, Archo and more. Take your manual and semi-manual process and decrease them by at least half through automation.
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